Support

Capy is here to help.

Purchases and Yuzudoku Plus

How do I restore my purchases?

Open the Plus screen and tap “Restore”. Make sure you're signed in with the same Apple ID you used to buy.

How do I cancel my subscription?

On your iPhone, open Settings > [your name] > Subscriptions, then choose Yuzudoku. Plus stays active until the end of the period already paid.

How do I get a refund?

Payments are handled by Apple. Request a refund at reportaproblem.apple.com.

Progress

Is my progress saved?

Yes, on your phone: your levels, acorns, streak and games in progress are saved automatically. There is no cloud backup yet, so deleting the app or changing phones starts a new game. Cloud save is on its way.

Ads

Can I play without ads?

Yuzudoku Plus removes all ads. In the free version, rewarded ads are always your choice.

How do I change my ad consent?

Open the app settings and tap the privacy option to show Google's consent message again.

Reminders

How do I turn off reminders?

Turn off “Reminders” in the app settings, or turn off notifications for Yuzudoku in your iPhone settings.